Privacy Policy

Last Updated: March 10, 2025

1. Introduction

MR FINANSINGH LTD values your interest in our products and services. Your privacy is of utmost importance to us, and we want you to feel secure when using our offerings and visiting our website. We are committed to handling your personal data responsibly and in compliance with legal standards. To achieve this, we implement strict security measures, including password encryption, firewalls, authentication technologies, access controls, employee training, and the appointment of a Data Protection Officer (DPO).

This Privacy Policy outlines how we process your personal data when you use our products and services, visit our website, engage with our mobile applications, or provide information during registration (collectively referred to as "MR FINANSINGH LTD Services").

Please read this Privacy Policy carefully before using any MR FINANSINGH LTD Services, especially before submitting personal data. Here, we explain our approach to data protection, how we manage your information, and under what circumstances it may be shared with third parties. Any additional terms and conditions relevant to specific MR FINANSINGH LTD Services will be provided upon registration.

2. Processing personal data

2.1 Categories of Personal Data

MR FINANSINGH LTD processes various types of personal data, including customer, potential customer, website user, supplier, and third-party data, while limiting its use to what is strictly necessary and in compliance with legal regulations. This includes:

Basic data: Name, address, email, phone number, date of birth, account and transaction details.
Risk management data: Payment details, investment profiles, fraud cases.
Technical data: IP address, browser information, cookies, login activity.
Marketing data: Preferences, requested materials.

Sensitive data (e.g., health records, political opinions) is not requested unless required by law, and users are advised against sharing such information.

2.2 Sources of Personal Data

We collect personal data from several sources, including:

Information voluntarily provided during account registration, inquiries, or service use.
Data collected via our technical infrastructure, such as transaction records, login details, and service usage data.
Publicly available information from registries, social media, or credit rating agencies.

2.3 Purpose and Use of Data

Personal data is processed for the following purposes:

Providing, managing, and enhancing financial services, including investment and advisory solutions.
Developing new products, analyzing market trends, and assessing customer satisfaction.
Ensuring compliance with legal and regulatory obligations, including fraud prevention and financial reporting.
Conducting marketing activities, customer engagement, and business risk analysis.
Protecting our rights and interests in legal matters.

MR FINANSINGH LTD may send newsletters with service updates and promotional offers to registered users. You can opt out at any time through the unsubscribe link in our emails or by contacting us.

3. Transmission of data via the Internet

MR FINANSINGH LTD advises that data transmitted over the Internet cannot be fully protected, even if both sender and recipient are within the same country.

We cannot guarantee the security of data sent via the Internet and accept no liability for potential risks. Email communication may not be secure, and if you choose to send sensitive information via email, you do so at your own risk. We strongly recommend using a secure mechanism when transmitting sensitive data.

Even if encrypted, the sender and recipient can still be identified, and third parties may infer a business relationship between you and MR FINANSINGH LTD. To safeguard confidentiality, we advise against transmitting highly sensitive information over the Internet.

4. Outsourcing

In certain circumstances, MR FINANSINGH LTD has to outsource areas and services to MR FINANSINGH LTD companies or service providers outside MR FINANSINGH LTD in whole or in part (e.g. payment transactions, subscription and redemption of fund units, printing and sending of bank documents, IT systems and other support functions). We may also use such service providers to provide services that are new and not previously provided by us.

In such cases, we generally use service providers registered in EU/EEA countries and Switzerland and, where possible, favour companies in our own group in order to ensure compliance with relevant laws and regulations. Where client data is to be transferred to service providers, the relevant service providers must also comply with the bank-client confidentiality provisions and other applicable rules and regulations. If, in exceptional cases, services are outsourced to a service provider abroad, MR FINANSINGH LTD will disclose this information in accordance with the applicable rules and regulations.

5. Storage of data

Once you have provided personal data to us, this data is stored securely for the purposes outlined in this Privacy Policy and for the purposes for which the information was provided. We have put in place suitable and robust data security measures to ensure that this information is only accessible to a limited number of authorised individuals and that it is protected against unauthorised access, misuse, loss or damage.

In general, all data that is collected in any country or by any MR FINANSINGH LTD company is transmitted to and stored by us in Switzerland. Switzerland is recognized as a country that offers an adequate level of data protection. Although the retention period of personal data depends on legal provisions on retention periods, the applicable legal basis and the purpose of the data processing, MR FINANSINGH LTD will retain your personal data only for as long as necessary, taking into account our obligations to respond to enquiries or concerns, to provide improved and new services and to act in accordance with applicable laws and regulations.

In particular, this means that we have the right to retain your personal data for a reasonable period after your last contact with us. If the personal data we have collected is no longer needed, we are obliged to delete it in a secure manner.

6. Rights of the data subject

You have the right to be informed whether we process personal data concerning you. On request, we will disclose to you the personal data in our databases, including available information about the origin of the data, the purpose, and, if applicable, the legal basis for processing, the categories of personal data processed, the parties involved in the data collection, and the data recipients.

You may at any time withdraw your consent to the processing of your personal data and/or refuse to use your information for promotional or marketing purposes. You may exercise other rights, such as the right to correction, and have the right to have any inaccuracies in your personal data corrected, blocked, or deleted, depending on the legal basis on which we process the particular personal data."

7. Note on children

MR FINANSINGH LTD takes children's privacy seriously and does not target services to individuals under the age of 16. We do not knowingly collect personal data from children, unless they are applying for specific opportunities like apprenticeships or internships. In such cases, we will require a written consent form from the child's parent or legal guardian.

8. Cookies and web analytics services

We also use web analytics tools provided by third parties to gather information about how users engage with our website. This data is usually collected via cookies and transmitted to third-party servers, sometimes located in other countries.

To protect privacy, we only transmit partial IP addresses, ensuring individual devices cannot be identified. Your IP address is not linked to other data from these third parties. Any further sharing of data is done in compliance with legal requirements or data processing agreements.

9. Contact

Please let us know if you have any concerns about how we handle personal data or if you would like to file a complaint regarding our data protection practices. This allows us to investigate and make any necessary improvements.

You can contact us through our online form or by sending a clear written request to one of the DPO email addresses or by mail to:

Email: support@finansingh.net

Address: Denning House, 1A George St, Wolverhampton WV2 4DP